LIVA support
Quick answers to the most common questions. If you can't find what you're looking for, write to us at hola@livania.app.
When can I download LIVA?
LIVA is coming very soon to the App Store for iPhone. When it's available, the link will appear on this website.
I forgot my password. What do I do?
On the app's sign-in screen, tap “Forgot your password?” and enter your email. You'll get a link to choose a new one.
How do I delete my account?
Open the menu (the three lines), go to “My profile” and tap “Delete my account”. Your account and all your wardrobe data are permanently deleted.
What does the free version include?
Up to 40 pieces, up to 10 outfits and 14 days to plan outfits on the calendar. With LIVA Plus there are no limits.
How do I cancel LIVA Plus?
The subscription is managed from your Apple account: iPhone Settings → your name → Subscriptions → LIVA. If you cancel, you keep LIVA Plus until the end of the paid period.
Who can see my wardrobe?
Only you. Each account has its own separate wardrobe. You'll find all the details in the privacy policy.
Can I use LIVA in other languages?
Yes. LIVA is in Catalan, Spanish and English; you can change the language from the menu (the three lines) → “Language”.
Contact
Write to us at hola@livania.app and tell us what's happening. If you can, tell us which iPhone model you use.